Firearm Purchase Shipping and Return Policy
Payment / Shipping
Your payment will be processed within 24 hours of purchase.
All firearms will be shipped to a FEDERAL FIREARMS LICENSED (FFL) DEALER. NO EXCEPTIONS!
Wisconsin residents will pay 5.5% sales tax
A restocking fee of 15% will be charged for each returned firearm
A 3% fee will be added to credit card purchases
Buyer must be 18 years old for long guns and 21 years old for handguns plus be legally able to possess a firearm.
Current copy of FFL required from dealer in your state of residence to ship. Have your dealer put your name and inventory number on the FFL. You must abide by all local, state, and federal laws. You are responsible to know your local laws. The buyer required to provide full name, home address (NO Post Office Box addresses will be accepted), email address and home phone number.
Shipping Firearms
Our standard shipping is via UPS ground... Average shipping to the lower 48 US states is $48.00. That covers shipping, insurance, and handling. Tracking numbers will be provided to the buyer. We will ship next day after payment & FFL received. NEXT DAY AND PRIORITY UPS SHIPPING will only be done on request and a price will be provided to you prior to shipping – please request with your zip code.
Customer Satisfaction
We have a 3 day inspection period, with refund for you to inspect (not shoot) the item. The 3 day return period starts the day the FFL dealer receives the item. Within this 3 day period you need to notify us, by telephone, and email, as to why your are returning the item. Upon inspection, if item
is not as described or damaged in transit, call us immediately at 715-388-8411. On return items, call us first. We will not accept returned firearms without calling us first! The firearm must be shipped back by UPS with full value shipping insurance no later than the 3rd day it is received by the FFL dealer. You pay shipping pay the return shipping fees. All returned items must be returned in the same condition as they were received.
If an item is damaged in shipment, have the FFL dealer call us immediately and they MUST save all packaging material and box/case. We will require photos of the damaged packaging and the damage on the firearm. We ship all firearms with "adult signature required", so there is no excuse for the FFL dealer to claim "shipment damage" after the package is signed for and accepted. We suggest you get to know and trust your FFL dealer.
Shipping and credit card fees are non refundable and there is a 15% restocking charge.
Returns require prior authorization.
Layaway
Layaway is available on certain items with 1/3 down of final total price including shipping/insurance. Balance due in 30 days. Layaway is FINAL with no refunds, no returns.
Consignments
We welcome the opportunity to sell your guns by consignment for 15% commission fee and a $35 listing fee. We list your guns on multiple websites, research the gun for pricing and special features, take up to 20 pictures for internet listing, and confer with you on the bottom and top price you will take. We will send you our FEDERAL FIREARMS LICENSE so you can send us your guns. You will get a receipt for each gun, by serial number. We are fully insured, so your guns are covered. You are paid within 7 business days of the customer accepting the gun. You can maximize your dollar return by using our consignment program.
Warranty
All used / pre-owned firearms are sold “as is” with no warranty either expressed or implied. All new firearms will have the factory / importer warranty. All firearms sold as antiques or collector’s items and are not guaranteed as safe or intended for actual use unless inspected by a competent gun smith. Purchasers assume all liability for any firearms or merchandise purchased from BOSS LLC.
Returns Policy "Non Firearm Inventory"
You may return most new, unopened items within 10 days of delivery for a full refund. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 10 days of us receiving the product, however, in many cases you will receive a refund more quickly. Allow your return item approximately 5 to 10 business days for shipping.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond in a timely manner with instructions for how to return items from your order.
Shipping
We ship within the US only. Note that there are restrictions on some products, and some products cannot be shipped directly to your address. All firearms MUST BE SHIPPED TO A FFL DEALER.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.